Mar 19, 2025

Local Search: Turning Online Lookers into Walk-Ins

Most new guests start on their phones. Local search decides who they see—and whether they visit you today.


1) Nail the basics everywhere


  • Consistency: Match name, address, phone, hours on your site and Google Business Profile.

  • Links that work: Menu URL, reservation link, and order-ahead link should be live and fast.

  • Holiday updates: Publish special hours a week in advance.



2) Photos, categories, and posts


  • Add recent, natural-light photos (interior, signature dishes, patio/seasonal).

  • Choose the most accurate primary category (e.g., “Mediterranean restaurant”) and a few supporting ones.

  • Post weekly: specials, chef notes, events—with a link back to your site.



3) Reviews that build trust


  • Ask at the right moment (after a positive comment or a second visit).

  • Reply briefly to both praise and issues; never copy-paste responses.

  • Use feedback to update FAQs and menu notes (“Yes, we have GF pita on request”).



4) Make directions a “yes” button


  • Prominent Get Directions with a Google Maps link; mention parking details.

  • Add landmarks (“two blocks from the station”) and transit notes for busy nights.



5) Track what matters


  • Use UTM tags on your map listing links to see site visits, calls, and bookings driven by Maps.

  • Watch “direction requests” as a leading indicator of visits.

  • Compare weekdays vs weekends to plan staffing and specials.



6) Small advantages add up


  • Feature one signature dish in your cover photo.

  • Keep the first two sentences of your description crisp and keyword-smart.

  • Make sure your site loads fast on 4G—many guests are literally on the sidewalk.



Takeaway: Clear info + fresh photos + steady updates move you into more local results—and convert searches into seats.

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